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Andrew Walduck, Executive General Manager, Trusted Services, Australia Post, 07 Sept 2015


Andrew Walduck, Executive General Manager, Trusted Services, Australia Post addressed a private CEO Boardroom Lunch for 24 senior business executives in an interactive discussion around “transforming & thriving in a digital age”. This lunch was proudly sponsored by Check Point Software Technologies and NICE Systems.

Digitisation is dramatically reshaping how we live, work, lead and govern, and the ability to rapidly adapt to technological change and innovate is paramount for future productivity and competitiveness.

In this boardroom lunch, Andrew Walduck shared Australia Post’s transformation journey, and lead a discussion on how organisations can take advantage of the opportunities the internet age presents.

Andrew joined Australia Post in January 2012 to lead the digitisation of Australia Post and help build a great customer-centric company.

As Executive General Manager, Trusted Services, he is responsible for driving the next evolution of Australia Post products and services, with a particular focus on creating seamless physical and digital experiences for customers, and supporting businesses and government with their own digital transformation.

The Trusted Services portfolio includes financial, identity, payment and trusted communication solutions for consumers, small business, large corporations and government agencies. Australia Post provides these services on behalf of over 750 businesses and government agencies.

Prior to his current role, Andrew led Australia Post’s Information, Digital and Technology team as Chief Information Officer, where he implemented a new IT strategy that included building a modern IT organisation.

Andrew’s expertise lies in using technology to provoke business change, building valued business relationships, leading transformational programs, and implementing digital solutions that grow an organisation’s business in new products and services. He also has a passion for developing talented teams that deliver great business results.


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